MOQ
What is the minimum order quantity?
MOQ 100 pcs per model.
What should I include in a quotation request?
Share size, construction, material, printing, packaging and quantity, together with your logo file.
Can I request help before choosing a quantity?
Yes. Contact us with your intended use so the team can discuss your requirements.
Samples
How long does a sample take?
Samples are available in 7 days. Confirm the artwork and sample requirements with the team.
What can I check on a physical sample?
A physical sample lets you check touch, weight, rebound and print quality before mass production starts.
What artwork should I send for a sample?
Send your logo file, colour references and packaging brief. Reference photos are welcome.
Production
What is the bulk production lead time?
Bulk production takes 15–30 days. Confirm the schedule for your order before production.
What specifications should be confirmed before production?
Confirm the size, construction, material, printing, packaging and quantity, as well as the approved sample requirements.
Can I ask for order-specific test information?
Share the test parameters and destination requirements in your inquiry. Ask the team to confirm the available test information for your selected construction.
Customization
Can you print my logo on the ball?
Logo printing is available. Share your artwork and placement requirements with the team.
Can I customize the colours?
Colour customization is available. Include your colour references in the artwork brief.
Can I customize the packaging?
Packaging customization is available. Share your retail box, hang tag, poly bag or shipping-mark requirements for confirmation.
Shipping
What information is needed to discuss shipping?
Include the order quantity, packaging requirements and delivery destination in your inquiry.
Is transit time included in the bulk production lead time?
The stated 15–30 days refers to bulk production. Ask the team to confirm shipping options and transit timing for your destination.
How do I confirm shipping documents?
Share your destination and required documents before placing the order so the team can confirm the arrangements.